Responsible Gaming
Gaming Should Be Entertainment
At 21bit casino, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, solve financial problems, or as an investment. If you find yourself gambling to make money or recover losses, please seek help immediately.
Gambling always carries risk, and the house always has an edge. Play responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction. 21bit casino verifies all player ages at registration and reserves the right to request identification documents.
If you are under 18, you are not permitted to use this service.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs and seek help if any apply to you:
- Chasing losses by gambling more to recover money lost
- Thinking about gambling constantly or planning the next gambling session
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying to friends and family about gambling
- Using gambling as an escape from stress, anxiety, depression, or personal problems
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling restless or irritable when not gambling
- Unsuccessful attempts to cut down or stop gambling
- Gambling with money needed for essential expenses (rent, bills, food)
If you recognise any of these signs in your behaviour, it's important to take action.
Player Protection Tools
21bit casino provides several tools to help you maintain control of your gambling:
Deposit Limits
Set a daily, weekly, or monthly limit on the amount you can deposit into your account. Once the limit is reached, you cannot deposit further until the next period begins.
Loss Limits
Set a maximum amount you are willing to lose during a specific time period. Once reached, your account will be temporarily restricted from further play.
Reality Checks
Enable notifications that remind you how long you have been gambling and how much you have spent. These regular check-ins encourage mindful play.
Self-Exclusion
If you need a break from gambling, you can self-exclude from your account for a period you specify (minimum 6 months). During self-exclusion, you cannot access your account or place bets. This decision can only be reversed after your chosen exclusion period has ended.
Contact our support team to activate any of these tools.
Support Services in Australia
If you are struggling with gambling, help is available. The following organisations provide free, confidential support:
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support service for people concerned about gambling in Australia. Offers webchat, phone counselling, and self-help resources.
Lifeline Australia
Phone: 13 11 14 (24 hours, 7 days a week)
Crisis support and suicide prevention service available to all Australians.
Beyond Blue
Phone: 1300 224 636
Website: www.beyondblue.org.au
Support for mental health and emotional wellbeing, including gambling-related concerns.
Gamblers Anonymous Australia
Support groups run by people in recovery from gambling problems. Find meetings at your local area.
International Support Services
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information for anyone with a gambling problem and their families.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Information and resources for problem gambling in Canada.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Confidential support and referral for problem gambling in the US.
Take Action Today
If gambling is causing you or someone you know problems, please reach out for help now. There is no shame in seeking support—problem gambling is a recognised condition, and recovery is possible.
Contact one of the support organisations listed above or speak to our customer support team about using our player protection tools.
Help is available 24/7. You don't have to face this alone.